Nilda G
MIAMI, FL | 2018 Cadillac XT5March 19, 2020
The car was at service for about three weeks and only needed a change of battery. Otherwise Alex Is very responsive and was keeping me updated of the progress
Elizabeth W
MIAMI, FL | 2017 Cadillac XT5March 16, 2020
Smooth service processes
MELISSA C
MIRAMAR, FL | 2020 Cadillac XT6March 9, 2020
Helpful, knowledgeable, and great customer service
Peggy E
MIAMI, FL | 2017 Cadillac ATS SedanMarch 9, 2020
Alex the service provider was attentive to my auto needs and provided excellent service.
ROBERT G
MIAMI, FL | 2020 Cadillac CT6March 2, 2020
Great experience. This was my 5th Cadillac with Braman.
STEPHEN M
ESTERO, FL | 2020 Cadillac CT5March 2, 2020
Pretty much did the whole deal by email and text. Other dealers want you to come in. Very honest sale man Henry Gonzalez to the finance manager! One of my best experiences, I came all the way from Estero Fl
Bernardo V
MIAMI BEACH, FL | 2018 Cadillac ATS SedanFebruary 27, 2020
It was a pleasure
Christopher B
MIAMI, FL | 2018 Cadillac ATS-V SedanFebruary 27, 2020
My service people were great as usual… However, I went to pay for my tires and your third party check clearing service had a problem with my check… Understandable, I got the bank on the phone and verified the check was good… After all that, they still wouldn't accept the check until the 3rd party cleared it and they spoke to the bank and still didn't clear it. I was there 3 hours. Finally, I walked half a mile to my bank and pulled out cash…. My lease is $1,000/mo and this was the most awful service experience I have ever had.
MALLORY M
MIAMI GARDENS, FL | 2020 Cadillac XT5February 26, 2020
I was not expecting to buy a car on 2/22/2020, because I felt that I did not have enough money to put down. My salesman, Ricardo Zambrano, told me to come in anyway and he would see what he could do. After assessing my financial situation, Ricardo went to work to find a deal on the car I wanted, at a price I could afford. I really wasn't very hopeful, and felt that I was wasting his time and mine. Boy was I wrong! After going back and forth with finance for a couple of hours, Ricardo came back and said we have a deal at the price and payment I wanted. I was shocked! Ricardo was very confident that a deal could be made, and he was also very knowledgeable about all the finance offers and incentives that Cadillac was offering. I really have never seen anyone work that hard on a deal. Most dealerships would have let me walk, or told me to come back when I had more money. This is the 4th vehicle I leased with Ricardo and Braman Cadillac, so maybe that had something to do with it, but I got the feeling that Ricardo would work just as hard for anyone. He didn't pressure, and he didn't try and sell me something I didn't want. That's something both my wife and I really appreciated. Honestly, even though I was there for several hours, it was the most relaxing and stress free time I've ever had leasing a vehicle. Thank you Ricardo, and thank you Braman Cadillac!
DIANA R
MIAMI LAKES, FL | 2020 Cadillac XT6February 25, 2020
Would be interested in a referral program that rewards clients