The car was at service for about three weeks and only needed a change of battery. Otherwise Alex Is very responsive and was keeping me updated of the progress

Smooth service processes

Helpful, knowledgeable, and great customer service

Alex the service provider was attentive to my auto needs and provided excellent service.

Great experience. This was my 5th Cadillac with Braman.

Pretty much did the whole deal by email and text. Other dealers want you to come in. Very honest sale man Henry Gonzalez to the finance manager! One of my best experiences, I came all the way from Estero Fl

It was a pleasure

My service people were great as usual… However, I went to pay for my tires and your third party check clearing service had a problem with my check… Understandable, I got the bank on the phone and verified the check was good… After all that, they still wouldn't accept the check until the 3rd party cleared it and they spoke to the bank and still didn't clear it. I was there 3 hours. Finally, I walked half a mile to my bank and pulled out cash…. My lease is $1,000/mo and this was the most awful service experience I have ever had.

I was not expecting to buy a car on 2/22/2020, because I felt that I did not have enough money to put down. My salesman, Ricardo Zambrano, told me to come in anyway and he would see what he could do. After assessing my financial situation, Ricardo went to work to find a deal on the car I wanted, at a price I could afford. I really wasn't very hopeful, and felt that I was wasting his time and mine. Boy was I wrong! After going back and forth with finance for a couple of hours, Ricardo came back and said we have a deal at the price and payment I wanted. I was shocked! Ricardo was very confident that a deal could be made, and he was also very knowledgeable about all the finance offers and incentives that Cadillac was offering. I really have never seen anyone work that hard on a deal. Most dealerships would have let me walk, or told me to come back when I had more money. This is the 4th vehicle I leased with Ricardo and Braman Cadillac, so maybe that had something to do with it, but I got the feeling that Ricardo would work just as hard for anyone. He didn't pressure, and he didn't try and sell me something I didn't want. That's something both my wife and I really appreciated. Honestly, even though I was there for several hours, it was the most relaxing and stress free time I've ever had leasing a vehicle. Thank you Ricardo, and thank you Braman Cadillac!

Would be interested in a referral program that rewards clients